Privacy Policy

1. Introduction

Welcome to lybyxoy.com ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and store your information when you visit our website or use our French language courses and services.

By accessing or using lybyxoy.com, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our website or services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Identity information: name, username, or similar identifiers
• Contact information: email address, telephone number, address
• Profile information: preferences, feedback, and survey responses
• Educational information: course progress, assessment results, and learning history
• Payment information: transaction data (we do not store complete credit card information)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
• Usage data: information about how you use our website and services, including page views, navigation paths, and timing
• Cookie data: information stored in cookies (see our Cookie Policy section)

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and manage our French language courses and services
• To create and manage your account
• To personalize your learning experience
• To process payments and manage subscriptions
• To communicate with you about your courses, account, or customer service inquiries
• To send you important updates about our services
• To improve our website, products, and services
• To conduct research and analysis to enhance our educational offerings
• To comply with legal obligations

We process your information based on the following legal grounds:

• Performance of a contract with you
• Your consent
• Our legitimate interests
• Compliance with legal obligations

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

When your data is no longer necessary for the purposes for which it was collected, we will securely delete or anonymize it.

5. Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Secure network architecture

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activities on our website. Cookies are small text files stored on your device that help us provide you with a better browsing experience.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality cookies: Enable website features like remembering your preferences
• Targeting cookies: Record your visit, pages visited, and links followed

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to access: You can request a copy of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request limitation of processing in certain circumstances
• Right to data portability: You can request transfer of your data to another organization
• Right to object: You can object to processing based on legitimate interests
• Rights related to automated decision-making: You can request human intervention for decisions based solely on automated processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information without parental consent, please contact us, and we will take steps to remove such information and terminate the child's account.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact form on our website.